Our Covid-19 measures – You are safe with us !
Your health and the health of our employees is very important to us and therefore we plan the following measures:
- corona cancellation special
If your arrival and your planned, paid vacation is not possible due to Corona conditions, you can cancel free of charge until your arrival and will be refunded the amount you have already paid. (Prerequisite for this are official Corona regulations of Austria/Tyrol and regulations from the respective country of arrival)
- minimization of physical contacts
- Filling out the registration documents (registration form) on line before arrival
- Arrival of the guests according to planned time slots
- Contactless check-in and checkout via key safe
- Permanently assigned parking space (the corresponding plan will be sent to you before arrival)
- Communication with the house management/housekeeping via telephone
- Compliance with the distance rules in the hallway and staircase area
- Mandatory masks in public areas
- Stay in the garbage disposal area only for 1 person at a time
- Only guests from one suite at a time in the ski cellar
- Only cashless payments possible
- The payment of the complete booking must be made at least 4 weeks before arrival (Exception: short term bookings: these must be paid directly at the time of booking).
- cleaning of the rooms
- Our housekeeping staff are specially trained for the increased hygiene measures.
- Our employees wear gloves and face masks.
- We disinfect all rooms before the arrival of guests. For disinfection and cleaning we use special cleaning agents with an antibacterial and antiviral effect.
- We use separate cleaning utensils for each room.
- cleaning and disinfection of the general areas
- All common rooms are disinfected at regular intervals.
- All common rooms are regularly ventilated manually.
- The ski cellar is continuously ventilated by a ventilation system.
- The cleaning staff uses gloves and face masks.
- Disinfection dispensers at all necessary positions
- waiver of information folder – important information is provided electronically.
We look forward to hearing from you!